New Hub Drop-Off Policy — All to know about dropping packages at Topship hubs
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Shipping with Topship is always a seamless experience for the shipper and receiver. With the ability to ship to over 250 cities worldwide, including cities in Nigeria, multiple shipping options, and flexible payments, businesses and individuals can rely on Topship to cater to their shipping needs. 

With each shipping option opted for, either our Budget, Saver, or Express service, we ensure that all steps of the shipping experience are as easy as possible for the shipper. Businesses and people who use Topship enjoy clear communication, efficiency, and trust, 

While we value our customers’ trust in us to safeguard and ship their packages, we are introducing a new drop-off policy. This drop-off policy is designed to maintain the highest level of safety for packages in our hub until they reach their final destinations and will enhance the overall shipping experience. 

We understand the convenience of dropping off packages at the hubs with the assurance of safety, but that’s not always the case. Dropping off packages at the hub when shipments haven’t been booked and paid for leaves the packages at risk of damage, not being treated with optimum priority, and further affecting the integrity of the shipping process if anything happens to the packages while at the hub. 

It’s important to note that leaving packages at our hubs without a shipment booking is strictly prohibited. This can lead to potential issues such as damages, errors, or even package loss. To ensure the smooth handling of your shipments, we strongly urge that all packages be brought to the hubs only when shipments have been booked and scheduled in advance.

It’s crucial to follow proper procedures to safeguard the safety and integrity of your shipments. By adhering to this policy, you help us maintain the efficiency of our operations and protect your valuable items during transit.

We want to emphasise that if you choose to leave a package at the hub without booking a shipment, Topship will not be held liable for any damages, errors, or loss that may occur.


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